Section 3
Page 27


Determining if Someone with a Valid ID is Underage

It is very difficult to tell if someone is 21 just by looking at them. So, when someone orders an alcoholic drink your staff must first ask to see his/her ID. Then your staff should check the birth date; remember this is the second step in checking an ID. You are probably thinking to yourself, "Great! Now I have to sit and take the time to figure out every guest's birth date. There must be an easier way." In fact, there is an easier way. Read the following helpful hint to find out.

In 2009 a guest's birthday must be at least today's date in 1988 to legally drink alcohol. A quick way to figure their age is to add 21 to the year of their birth; if it is not equal to or greater than the current year, month and day, they are not old enough. If you subtract you are more likely to make a mistake than by adding.

You may find that older guests take your request to see their IDs as a compliment, while others see it as an insult. You will have to learn how to handle difficult guests. Research has found that humor, along with a stern warning, is the most effective way to prevent minors from purchasing alcohol. Come up with a few sayings that would make someone laugh while they comply with your request.